E-Business
 E-business E-commerce Electronic ordering iNSiGHT
Ordering from our Web Catalogue 

Ordering from our web catalogue can be done by any of our customers once they have registered. Registration simply requires providing a few details, including your Fisher Scientific account number and can be completed in a few minutes. Once you have sent your details and chosen your password, a username will be emailed to you. Logging on with this username and your password will give you access to all the features of the web catalogue, and you are ready to start ordering. 

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To make your ordering over the web as simple as possible, the web catalogue contains the following features that are standard to all users:

Net pricing - the prices you will see in the web catalogue are the prices you will pay, having taken account of discount terms and special prices.
Real time stock availability - when you log onto the catalogue, the stock levels displayed are fed directly from our mainframe computer, in real time.
Searching facilities - powerful search engines allow you to search the catalogue by product code, other supplier's product code, CAS number, keyword, chemical name, chemical structure, manufacturer or brand.
Shopping basket - this allows you to select items at any time, for processing as an order later. Items are held in the shopping basket until you place and order, or remove them. Once in the shopping basket, quantities can be increased or decreased, products added or removed.
Hotlists - these can be compiled to contain your most frequently ordered items. Products can be added to the hotlist from the catalogue, or removed. Hotlists can be used to quickly fill your shopping baskets without having to search the catalogue. You can set up as many hotlists, with your chosen names as you wish.
Templates - for repeatedly placed orders, you can save a shopping basket as a template which can then be recalled and placed as an order, without you having to individually select the items.
Easy order entry - this feature is for a fast order entry where you know the Fisher Scientific part number of the item you require. The screen allows an order entry of up to 5 items to be entered with quantities, and when complete can be added to the shopping basket without searching for the individual products.
Order tracking - this section allows you to view up to four years of orders, regardless whether ordered electronically or by traditional methods. This section can be searched using a combination of parameters, and has three different display options. You can look at the status of orders placed but not yet delivered, future orders, expected delivery dates, shipped orders, backorders and credits.
Clearance bargains - this contains a list of products at discounted prices due to the items having marks or superficial damage or packaging that is non-standard or dirty. 

In addition we have a number of features that can be set up on your web profile by request. These include: 

Non catalogue products - this gives you the facility to source products that do not appear in our web catalogue.

Requisitioning - your account can be set up with  requisitioning tiers which allows end users to compile an order which can then go through an authorisation process before being placed with Fisher Scientific. This is available to the 'nth' tier, allowing administration control and ability to configure own user set up.

Spend limits - your account can be configured with spend limits to allow control over purchasing. An order that supersedes these limits will not be accepted. If using a requisitioning system, an order superseding a spend limit will be sent back for authorisation. 

VAT exemption - your account can be set up with a flag which allows you to differentiate orders that are VAT payable and VAT exempt. This is particularly useful for our University and Government body customers. 

Click here to view an interactive demonstration.

As with traditional ordering methods, payment for orders placed electronically can be made by the following methods:

Standard account
Faster product sourcing
Reduced administrative costs
Increased speed of transactions
Increased accuracy of transactions
Increased visibility of transactions
Controlled authority levels
Improved management reporting
Reduced purchase to pay costs

As soon as you are registered on iNSiGHT, our web catalogue, you are able to start ordering. However, we recognise that implementing a site wide electronic ordering programme can be complicated. Your account manager and our e-commerce specialists are available to help you get started. You may wish to start with a pilot, before roll out across departments or sites. In all cases, our staff are available to advise. To discuss your requirements in more detail, please contact interact@fisher.co.uk

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Click here to view an interactive demonstration.