FAQ's

 

 FAQ's Features
Site Features 

A. Double click on the product image and the image will enlarge.

Q. The Fisher Web Site has lots of features that I'm not familiar with. Can you explain these functions?

A. Easy Order Entry
Easy Order Entry allows registered customers to order items without browsing through the catalogue. If you know the Fisher catalogue number of the item and its unit of measure, then Easy Order Entry is the way to go.

My Templates
My Templates supports the Current Order feature and allows an order to be saved and used as a future order. Once your order has been compiled in the normal way you can use the ‘Save as Template’ button which will then prompt you for a name for the template. Once saved the template can be viewed in the in the ‘My Templates’ area, and added to any order, renamed or removed.

My Hot Lists
Hotlists allow you to save several lists of favourite items, using a name that you choose. To use Hotlists, select Hotlists from the menu and select ‘Create New Hotlist’. Give your list a name. When you have found the product you are interested in you will find the ‘Add to Hotlist’ button and the option to choose any of the lists you have named. You can add the item to one or all of the lists.

My iNSiGHT
If you have multiple Fisher account numbers, change between accounts here and click Submit. Tell us about changes in your job title, e-mail etc.

Current Order
This option displays the products that you have selected for your order, with description, order quantity and total line price (automatically taking account of any discounts). Total order value is also displayed.

Order Tracking
If you have multiple delivery addresses, pick from the list provided.

Click Current Orders to view orders that have not yet been shipped. These will include orders in progress, future orders and orders waiting for stock fulfilment.

For Order History parameters may be entered. You can enter all or partial values in each of the boxes, and use as many parameters as is necessary.

Options:

Display Order Information
Shows summary (order level) information
Display Products on order
Automatically expands to product (order line) level.
Display specified product only
Use in conjunction with the product Code parameter to show only that item. When you have entered your Order History parameters (or wish to see all orders), click the Submit button.