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Welcome to TechZone! |
Fisher Scientific TechZone is the number one resource for anyone working in the scientific environment. Bursting with information it will help to keep your research on track and point you in the right direction.
Search our FAQ’s, technical resources and certificate databases for further information on our extensive range of products or simply submit your own technical enquiry. If you are unable to locate a product let us know and we will help you source it. You can also find out more about our servicing organisation and discover how to keep your equipment from becoming extinct.
Watch the Techzone Video!
Servicing Team |
Tectron are Fisher Scientific's in-house service team. We specialise in the repair, maintenance, calibration, installation and commissioning of scientific equipment. Our engineers have been trained by original equipment manufacturers and can carry out work either on-site or in our workshop.
Contact the Servicing Team
Email: tectron.servicing@thermofisher.com
Technical Support Team |
A new dedicated team of Technical Support Advisors has been set up to provide anyone working within a scientific environment with the best product and application advice. All of our Technical Support Advisors have been recruited because they are highly qualified in a variety of scientific fields and have first hand laboratory experience. They are here to support and guide you to the fastest, most effective and proficient solution to your enquiry.
So if you have a question, are stuck and need help or are simply confused, we are here and ready to respond to your enquiries.
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BIOREAGENTSProviding a variety of specialist knowledge across our product range for main brands including Invitrogen, Macherey-Nagel, Oxoid, GE Healthcare, Fisher Bioreagents and Thermo Scientific brands such as Pierce, Hyclone, Abgene, Dharmacon. Areas of specialist knowledge include amplification (PCR, primers), antibodies (immunology), cloning and transfection, electrophoresis (blotting/hybridisation/microarray), nucleic acid expression, purification & quantitation, protein expression, protein purification & quantitation.
CHEMICALS AND CHROMATOGRAPHYOffering a breath of expertise across main brands including Fisher Chemicals, Acros Organics, Maybridge, Chromacol Ltd and Spex Certiprep. Areas of specialist knowledge include chromatographic techniques such as HPLC, GC, TLC as well as reference standards, detergents/disinfectants, gas cylinders and regulators.
CONSUMABLESSupplying a great deal of knowledge across many brands including Corning, Nalgene, Nunc, Millipore, Whatman, Eppendorf, Fisherbrand. Areas of specialist knowledge include cell culture, liquid handling, dialysis, filtration, tubing, cryogenics and cell storage.
EQUIPMENT AND SAFETYOffering a comprehensive understanding of main brands including Fisherbrand, Brady, Kimberly-Clark, 3M, Ansell, Bio-Tek, IKA, Memmert, Eppendorf, Syngene, UVP, Grant and Thermo Scientific brands such as Barnstead, Haake, Heraeus, Orion, Revco, Russell. Areas of specialist knowledge include centrifugation, labelling, homogenisation, microscopy, pH testing, pumps, weighing, temperature maintenance (fridges, freezers, water baths, ovens, block heaters etc)
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The technical Support team are here and ready to respond to your enquiries. We can help you:
- Source a suitable product for your application
- Certificate requests (Certficate of Analysis, Certificate of Conformity)
- With requests for MSDS's
- With requests for TSE/BSE statements
- With requests for shelf life / re-test dates / expiry dates for chemical products
- With requests for specification sheets/data sheets
- With requests for product manuals
- If a product is not performing as expected
- Troubleshoot if you are having problems with your protocol/experiment
- Find a suitable alternative if a product is out of stock
- With general enquiries on any of our product ranges
Contact the Technical Support Team
Tel: 01509 555888
Email: fsuk.techsupport@thermofisher.com
"Overall excellent service received from Tectron and very responsive to all queries."
Gill Cooper
Durham University
"I am a frequent user of Fisher and have called upon technical services on many occasions. I have always found the level of service to be first class with extremely prompt, full and informative replies"
Eileen Bishop
University of Aberdeen
“I would like to thank Fisher, Technical Support Team, for prompt response, kind advice on a number of occasions (telephone calls), provision of technical and other relevant information regarding pH meter and electrodes".
Dasha Palmer
Coloron
