Our New Technical Support Team is a dedicated resource for anyone working within a scientific environment.

All of our Technical Support Advisors have been recruited because they are highly qualified in a variety of scientific fields and have first hand laboratory experience.

They are here to support and guide you to the fastest, most effective and proficient solution to your enquiry.

Easy to reach, you can contact Technical Support through a direct telephone number or email address. We aim to respond to your enquiry within 24 hours and to resolve your query to your complete satisfaction within 5 working days of receipt, keeping you updated throughout the whole process.

· To find a suitable item for your application
· With requests for certificates e.g. Certificates of Analysis, MSDS's
· If a product is not performing as expected
· Troubleshoot if you are having problems with your protocol/experiment
· With general enquiries on any of our product ranges
· Find a suitable alternative if a product is out of stock

TechZone is also available with an extensive searchable database of technical information, free Safety Data Sheets and Certificates of Analysis and if you can’t find the answer you can post questions to be answered by our dedicated Technical Support team.